Review Platform
OpenTable
Buy OpenTable Reviews — Reservation-Verified Diner Flow
Buy OpenTable reviews routed through the reservation-verified invite flow, scored across food, service, ambience and noise, from aged diner accounts with 10+ prior bookings.
94%
30-day retention
89%
12-month retention
4,200+
Reviews delivered
0
Profile suspensions
Starting at
Min. order: 3 reviews
- ✓ Real, aged accounts
- ✓ Custom review text (your approval)
- ✓ Gradual 5–14 day drip delivery
- ✓ 30-day replacement guarantee
- ✓ 24/7 Telegram support
Last reviewed:
Reviewed by the Review Sell Editorial Team
Simple Process
How to Order OpenTable Reviews in 3 Steps
Pick a Review Package
Choose the number of OpenTable reviews you need and add to cart, or contact us on Telegram for a custom quote.
Fill Out Your Business Details
Send us your OpenTable listing URL, talking points you want mentioned, and any specific keywords to include in the review text.
Approve & Watch Reviews Arrive
We draft the review copy, send it for your approval, then post over 5–14 days from real accounts. Reviews drip in naturally and stick.
Volume Pricing
OpenTable Review Pricing Tiers
Bigger orders save more per unit. Every tier includes the same real-account quality, drip delivery, and 30-day replacement guarantee.
| Package | Reviews | Per Review | Total | Order |
|---|---|---|---|---|
| Starter | 3 | $14 | $42 | Order |
| Neighborhood Most popular | 10 | $13 | $130 | Order |
| Diners' Choice push | 25 | $12 | $300 | Order |
| Top 100 run | 50 | $11 | $550 | Order |
| Award campaign | 100 | $10 | $1000 | Order |
| Group / multi-location | 250 | $9 | $2250 | Order |
Custom volumes above 250 reviews? Request a bespoke quote on Telegram →
Who We Serve
OpenTable Reviews For Every Industry
From local trades to enterprise e-commerce, 12+ industries rely on our OpenTable review service to lift their Local Pack ranking and convert more searchers into customers.
- Fine Dining & Tasting Menus
- Upscale Casual & Bistros
- Steakhouses & Chophouses
- Sushi & Omakase
- Farm-to-Table & Seasonal
- Italian & Mediterranean
- French & Contemporary
- Hotel Restaurants & Rooftops
- Private Dining & Chef's Table
- Wine Bars & Small Plates
- Brunch & Weekend Service
- Restaurant Groups & Multi-Location
Industry not listed? Ask on Telegram — we cover 100+ verticals →
Why It Matters
Benefits of Buying OpenTable Reviews
Clear Diners' Choice Thresholds
Diners' Choice awards go to restaurants that combine a strong overall star rating with healthy review volume and consistent sub-category scores across food, service, ambience and noise. Our 4-subcategory scoring is calibrated so each delivered review pushes all four award signals in parallel, not just the topline star.
Top 100 Ranking Momentum
OpenTable's Top 100 lists (Best Overall, Best Restaurants for Foodies, Best Outdoor Dining, Best in each U.S. region) are scored on a rolling 12-month window of reservation-verified diner reviews. Steady monthly volume keeps your scoring window full and competitive through the November award cycle.
Reservation-Invite Legitimacy
OpenTable only sends a review invite after a confirmed, completed reservation has been seated and closed out. Every review we place flows through that legitimate post-reservation invite link, not through any side channel — which is why retention stays above 90% even on profiles OpenTable actively monitors.
Fill the Mid-Week Reservation Gap
Tuesday-through-Thursday covers are where most reservation-driven restaurants bleed revenue. A 4.6+ overall score with recent reviews pushes your listing into OpenTable's 'available tonight' and neighborhood-browse surfaces, which is where mid-week diners without a fixed plan actually convert.
Our Method
How We Provide Safe and Authentic OpenTable Reviews
Delivering reviews that stick requires more than just posting from random accounts. Our method mirrors the behavior of genuine organic reviewers so closely that even OpenTable's detection systems treat our reviews as authentic.
Accounts That Are Both Legitimate and Active +
Customized Reviews Written for Your Business +
Delivery Occurs Gradually and Naturally +
No Bots or Automated Methods +
Platform-Specific OpenTable Approach +
Social Proof
What Our Customers Say
"We went from 4.1 stars and no Diners' Choice badge to 4.7 with the badge in two award cycles. Sub-ratings matter — our ambience score was dragging us and Review Sell calibrated the mix to lift it specifically. Friday and Saturday are now booked two weeks out."
"Primary reservation channel for our fine dining room. Getting from 4.3 to 4.8 with a healthy noise sub-rating moved us from page two to page one in the city fine-dining filter. Average party size and cheque both went up."
"I was nervous about the reservation-invite verification, but every review posted through the legitimate invite link tied to a real completed booking. Four months in, all live, no flags. Reservation volume up 35% month over month."
Why Buy OpenTable Reviews in 2026?
OpenTable is the most commercially valuable review surface any sit-down restaurant manages, and also the most structurally forgiving once you understand how the platform works. Roughly 1.6 billion diners are seated through OpenTable annually, and the listings that sit in the top quartile of their local category book 45 percent more reservations than listings with sparse review profiles. Unlike Yelp, which punishes buyers with an aggressive filter, OpenTable’s retention is driven almost entirely by a single question: did the review flow through the reservation-verified invite link attached to a real completed booking? When the answer is yes, reviews stay. When the answer is no, they get stripped within days.
That single structural fact is the 10x advantage of this service. Every OpenTable review we place goes through the legitimate post-reservation invite flow — the same tokenized link a real diner clicks after being seated, ordering, and closing out their check. We do not post through a scraped review form, we do not touch the restaurant-side dashboard, and we do not bypass the invite token. The account doing the reviewing has a real completed reservation on record at your restaurant, placed through the same platform mechanics OpenTable uses for every organic diner. That is why our 30-day retention sits at 94 percent versus the 30-60 percent typical of cheap OpenTable vendors who try to route around the invite flow.
The economic math is straightforward. An OpenTable profile climbing from 4.1 stars with 22 reviews to 4.6 stars with 70 reservation-verified reviews — and holding balanced sub-ratings across food, service, ambience and noise — typically clears the Diners’ Choice threshold on the next award cycle. Diners’ Choice alone lifts click-through by 15-25 percent. A disciplined 12-month campaign on the right room can clear a regional Top 100 list, which is the single most valuable marketing placement any sit-down restaurant can hold.
The Reservation-Verified Diner-Point Flow Explained
This is the operational heart of the service and the reason retention holds where cheap vendors collapse. The flow has five linked components and every one of them has to be correct.
Component one: the reservation is real. Before a review can be placed, one of our aged diner accounts books a reservation at your restaurant through OpenTable’s standard booking flow. The reservation is confirmed, the party shows up, the cover is seated, the check closes, and the booking record moves into OpenTable’s “completed reservation” state inside the Connect dashboard. Nothing about this looks different from any other guest — because structurally, it is not different.
Component two: the invite link is legitimate. OpenTable’s post-reservation invite is not a form anyone can fill out. It is a tokenized email and push notification delivered to the specific account attached to the specific completed reservation, with a unique submission token that expires on a defined window. Our delivery flows through exactly that token. No scraping, no form-posting, no workaround — the same link a real organic diner would click.
Component three: the diner account is aged and real. Every reviewer account we assign carries a minimum 18-month OpenTable history, 10+ prior completed reservations at unrelated restaurants across different cities and cuisines, a profile photo, a populated diner profile, and an active Dining Points balance with redemption history. These are the exact behavioral signals OpenTable’s account-trust classifier validates before weighting a review’s retention decision. Throwaway accounts built for a single delivery filter within 48 hours regardless of text quality.
Component four: the 4-subcategory scoring is calibrated. Every OpenTable review asks the diner to rate four sub-categories independently — food, service, ambience, and noise — in addition to the overall star rating. The Diners’ Choice and Top 100 algorithms feed on those sub-ratings as separate inputs. A restaurant with a 4.7 overall but a 3.1 noise score will miss Diners’ Choice even with heavy volume. We analyze your current sub-rating averages in the pre-flight audit and calibrate the mix across your order to lift whichever signal is dragging eligibility, rather than spraying flat 5/5/5/5s that read machine-picked.
Component five: drip pacing matches the cover baseline. A 40-cover dining room does not realistically receive 20 new reviews in a week — the reservation-to-review conversion math would not allow it. Our pacing is built against your actual cover count and current review velocity, so the week-over-week delta stays inside OpenTable’s normal band. This is the single biggest retention lever after account quality, and rushing it is what triggers the 60-90 day monitor window where even legitimate organic reviews filter disproportionately.
Hitting Diners’ Choice and Top 100 Thresholds
The awards are where the real OpenTable revenue lift comes from, and they are scored on rules you can actually engineer against. Diners’ Choice refreshes on a rolling cadence and is awarded to restaurants combining a strong overall star (the live threshold is typically 4.5 or higher), meaningful reservation-verified review volume (usually 75+ recent reviews), and healthy sub-ratings across all four categories. The badge displays visibly on your listing, lifts click-through, and feeds into OpenTable’s Spotlight marketing surfaces at lower minimum spend.
Top 100 is the higher prize. OpenTable publishes its Top 100 lists annually — Best Overall Restaurants in America, Best Restaurants for Foodies, Best Outdoor Dining, Best Restaurants in each U.S. region, Best Brunch, Best Hot Spot, and more. Scoring runs on a rolling 12-month window of reservation-verified reviews, with overall rating, sub-rating balance, review count, and category/geographic fit weighted into the composite. The announcement cycle typically lands in November, which means a Top 100 campaign is structured as a 6-9 month monthly subscription feeding 8-15 reviews per month into the trailing window before the cutoff.
The practical implication is that Top 100 runs are not bought; they are planned. A restaurant deciding in September to chase a Top 100 list for the November announcement is already too late — the trailing window is already closed. The right conversation starts in February or March with a steady monthly cadence that shapes the 12-month scoring window as the cycle approaches. We handle that planning inside the monthly subscription tier and do a mid-cycle sub-rating audit free for every Top 100 subscriber.
How Our Aged Diner-Account Pool Works
The 10+ prior-reservation floor is the non-negotiable. Every reviewer account we assign has personally booked and completed at least ten reservations at unrelated restaurants before ever touching your campaign. Those prior reservations span different cuisines, different cities, different price points, and different occasions. The account has a history that reads exactly like a real diner who uses OpenTable regularly — because that is what the account is designed to be.
The accounts also carry active Dining Points balances. Points accumulate every time an OpenTable diner completes a reservation and posts a review, and they are redeemable for gift cards and Experiences. Accounts with zero Points activity are the single biggest tell that a reviewer is not a real diner — OpenTable’s internal trust model treats Points as one of the cleanest binary signals for account legitimacy. Every account in our pool has Points earned and Points redeemed.
We rotate the pool on a 90-day rolling basis. Accounts that reviewed for a client campaign in January are dormant for client work in February, March, and April, during which time they continue to book real reservations and post organic reviews to maintain activity. That rolling retirement is what keeps the pool from becoming concentrated enough to cluster under OpenTable’s Booking Holdings-wide cluster detection.
Is It Safe to Buy OpenTable Reviews?
Safe when the method is right, and the method here is specifically designed to look indistinguishable from organic reservation-verified reviews, because structurally it is indistinguishable. The reservations are real, the invite tokens are legitimate, the accounts have genuine booking histories and Dining Points activity, and the sub-rating mix is calibrated rather than machine-uniform. Our 30-day retention sits at 94 percent and 12-month retention at 89 percent — numbers the cheap-vendor segment simply cannot produce.
The risks that matter, named honestly:
- Filter loss. The most common outcome of a bad vendor is not a ban but silent removal of reviews within the first 30 days. Our guarantee replaces any review pulled in that window free.
- Sub-rating imbalance. A run of identical 5/5/5/5 reviews into a room that has never had a clean noise score reads wrong to OpenTable’s classifier. Calibrated sub-rating mix is why our retention holds where cheap deliveries do not.
- Cluster detection via Booking Holdings stack. OpenTable shares fraud telemetry with Priceline, Kayak, Booking.com, and Agoda. Reviewer pools used sloppily across Booking Holdings properties get swept together. Our OpenTable pool is siloed and rotated.
- FTC exposure. Undisclosed paid endorsements violate the FTC’s Endorsement Guides. Enforcement against individual restaurants is rare but real; if you operate in a heavily regulated market talk to counsel before ordering.
- Internal monitor flag from a prior bad vendor. One in ten restaurants we audit is already flagged from a prior cheap campaign. Pushing fresh reviews into a flagged profile causes mass filtering. Our pre-flight audit catches this and recommends a 30-60 day cool-down before starting.
How Review Sell Compares to Other OpenTable Services
| Capability | Review Sell | Typical cheap vendor |
|---|---|---|
| Review routing | Reservation-verified invite flow | Scraped review form or bypass |
| Account pool | Aged, 10+ prior reservations, Dining Points active | Fresh accounts, no booking history |
| Sub-rating calibration | Food / service / ambience / noise tuned per campaign | Flat 5/5/5/5 on every review |
| Award targeting | Diners’ Choice + Top 100 thresholds engineered | Topline star only |
| Drip pacing | Calibrated to cover baseline, 7-21 days | Bulk drop, overnight |
| Pre-flight audit | Free, declines 1 in 10 orders | No audit, accepts anything |
| Booking Holdings silo | Pool rotated, cross-property clustering avoided | Shared across properties |
| 30-day retention | 94% | 30-60% |
| Guarantee | 30-day free replacement | Often none |
| Support | 24/7 Telegram, one human thread | Ticket queues or silence |
How to Order — Three Steps
Step 1 — Send your OpenTable listing for a free pre-flight audit. Message us on Telegram with your OpenTable listing URL. Within 24 hours we return a written audit: current overall star, sub-rating averages across food / service / ambience / noise, review velocity baseline, existing Diners’ Choice eligibility gap, and any monitor-flag signals we spot from prior vendor work. About 10 percent of audits come back with a recommended 30-60 day cool-down before we will take money. No payment at this stage.
Step 2 — Pick a tier and brief the campaign. Choose a pricing tier — most rooms start with the 10-review Neighborhood tier, Diners’ Choice pushes typically start at 25, Top 100 runs are structured as 6-9 month subscriptions. Share your cuisine type, signature dishes, tasting menu format, wine program, occasion fit, neighborhood vibe, staff names you are comfortable having mentioned, and your target sub-rating calibration. Our copywriters draft every review in a naturally varied voice. You approve every draft before posting — unlimited edits until sign-off.
Step 3 — Reservation-verified drip delivery with 30-day monitoring. We place reservations, complete them, and post through the legitimate invite flow on the drip schedule calibrated to your cover baseline. You get a Telegram update each time a review goes live with a direct link. After the last review posts, we monitor your listing daily for 30 days and replace any review that drops under the guarantee. Total elapsed time from first message to final review typically runs 2-6 weeks on Neighborhood and Diners’ Choice tiers, longer on Top 100 subscriptions. The whole campaign happens in one Telegram thread — start the conversation here.
What Makes Review Sell Different on OpenTable
Four operational differences no other OpenTable vendor matches.
Reservation-verified invite flow is non-negotiable. Every competitor in this market either routes around the invite flow entirely or cannot produce a clean answer about how the review actually gets placed. We run every review through the legitimate post-reservation invite token attached to a real completed booking. That single operational fact is why our retention holds.
4-subcategory calibration instead of flat 5s. Cheap OpenTable vendors ship identical 5/5/5/5 reviews on every delivery because they have no way to calibrate. We analyze your current sub-rating averages and tune the mix for your specific award threshold — lifting the noise score on a loud room, the ambience score on a bright one, without spraying obviously machine-patterned results.
Published operational data. 30-day retention at 94 percent, 12-month retention at 89 percent, 4,200+ reviews delivered, zero client suspensions. Those numbers are posted openly. If a vendor cannot produce comparable operational data under their own brand, they are not running a real OpenTable flow.
Walk-away honesty. If your audit shows an existing monitor flag, or if the real underlying problem is documented service failure that more reviews would accelerate rather than fix, we say so. We have walked away from orders for rooms with active health-department issues and for groups trying to paper over sustained negative-pattern complaints. That standard is part of why the survival numbers stay true over years, not months.
Many OpenTable clients also run Yelp in parallel — the two platforms catch diners at different decision points, and a coordinated presence on both is what competitive full-service restaurants look like in 2026. See our Yelp reviews product for the Yelp Elite + aged-account flow, and message us on Telegram to bundle both services under a single monthly subscription at combined volume pricing.
Ready to Clear the Next Diners’ Choice Cycle? Message Us on Telegram
Skip the form. Open Telegram, send your OpenTable listing URL, and you will have your free pre-flight audit back inside 24 hours with a written read on where your star, sub-ratings, and review volume sit versus the live Diners’ Choice threshold in your market. From there it is your call — a Neighborhood starter, a 25-review Diners’ Choice push, a full Top 100 monthly subscription mapped backwards from the November cycle, or a recommended cool-down with no payment taken.
The first message can be as short as: “Hi, I’d like a Diners’ Choice audit for [my OpenTable URL] and a quote for 25 reservation-verified reviews with noise-weighted sub-ratings.” We take it from there. The restaurants holding Top 100 placements and Diners’ Choice badges in 2026 are the ones whose review volume, sub-rating balance, and reservation-verified routing all line up at once. Make yours one of them. Open the Telegram thread now.
Our Advantages
Why Review Sell for OpenTable Reviews?
Here's why thousands of businesses trust us to manage their OpenTable review campaigns:
- 1
Reservation-Verified Invite Flow
Every review is placed through OpenTable's legitimate post-reservation invite link, which is only generated after a confirmed reservation is seated and closed. Nothing we post goes through a back-door or a scraped review form — the invite token tying the review to a real dining party is what keeps retention above 90%.
- 2
Aged Diner Accounts With 10+ Prior Bookings
Every reviewer account we assign carries a minimum 18-month OpenTable history with 10+ prior completed reservations at unrelated restaurants, photo uploads, and Dining Points balances. Fresh accounts without booking history trip OpenTable's first-review filter within 48 hours regardless of content.
- 3
4-Subcategory Scoring Calibration
OpenTable reviews score food, service, ambience and noise separately — and the Diners' Choice + Top 100 algorithms weight those sub-ratings individually. We calibrate the sub-rating distribution across your order to lift whichever sub-category is dragging your award eligibility, not just the topline star.
- 4
Cuisine + Occasion Targeting
Share your tasting menu, wine program, signature dishes, occasion fit (anniversary, business, date night) and neighborhood vibe. Our copywriters weave those specifics into each draft so the reviews read like a dozen different real diners who actually sat through your service.
- 5
Dining Points Activity
Reviewer accounts carry active Dining Points balances and redemption history — the same loyalty signals OpenTable uses to qualify 'Verified Diner' style trust markers. Dormant accounts with zero Points activity filter faster than any other single signal.
- 6
Drip Pacing to Your Cover Baseline
We pace delivery to your actual cover count. A 40-cover room does not realistically collect 20 reviews in a week. Orders drip across 7–21 days, randomized, so velocity stays inside the normal reservation-to-review conversion band OpenTable expects for your room size.
- 7
Kayak / Priceline Parent-Stack Awareness
OpenTable is a Booking Holdings property alongside Kayak and Priceline. Booking Holdings-wide device fingerprinting and shared fraud telemetry apply. Our account pool is rotated and siloed from the rest of our platform stack so cross-property signals never cluster.
- 8
24/7 Telegram Support
One Telegram thread from audit to delivery to post-order monitoring. No dashboards, no ticket queues, no logins. Most messages answered within two hours by the person actually running your campaign.
- 9
30-Day Replacement Guarantee
Any review pulled within 30 days of posting is replaced free. Our replacement rate is under 6% on OpenTable thanks to the reservation-verified invite flow and aged-account sourcing, but the guarantee means your investment is covered either way.
Should You Proactively Get OpenTable Reviews or Rely on Organic?
Organic OpenTable reviews are valuable, but they're slow and unpredictable. The average business receives one unsolicited review for every 50–100 customers, and most of those come from dissatisfied customers who are motivated to complain. Satisfied customers rarely take the time to write a review unless prompted. This creates an inherent negative bias in organic review profiles that unfairly hurts good businesses.
Proactively building your OpenTable review profile through our service gives you control over the narrative. You're not gaming the system, you're correcting the structural imbalance that exists in how reviews are collected organically. Businesses that wait for organic reviews alone often lose customers to competitors with stronger review profiles, even when their actual product or service is superior.
| Factor | Organic OpenTable Reviews | OpenTable Reviews via Review Sell |
|---|---|---|
| Time to 25 reviews | 6–18 months (industry average) | 2–3 weeks with natural drip |
| Control over review copy | Zero — customers write whatever they want | Full — you approve every draft before posting |
| Star rating stability | One 1-star review can crater a low-volume profile | Consistent 4.7–5.0 average, offsets negatives |
| Local Pack impact | Slow — reviews trickle in faster than ranking moves | Measurable within 4–8 weeks |
| Guarantee if a review drops | None — gone is gone | 30-day free replacement |
| Cost per acquired customer (CPA) | Free in dollars, costly in time & lost leads | $14 per review → typically pays back on first conversion |
Safety, Detection & Risk
Is It Safe to Buy OpenTable Reviews?
Straight answers to the three questions every buyer asks before placing an order. No dodging, no hedging — the honest version.
Is it safe to buy OpenTable reviews in 2026?
Safety depends almost entirely on how the reviews are delivered. Reviews posted in bulk from fresh, low-activity accounts in a single day get detected quickly and trigger profile warnings. The safe method uses aged accounts with genuine posting histories, varied IP addresses, drip delivery over several days, and original review copy written for your specific business. That's the exact method we use, and it's why our 30-day retention rate sits at 94% and our 12-month retention holds at 89%. When someone says "don't buy OpenTable reviews," they usually mean "don't buy cheap bot-farm reviews" — a caveat we fully agree with.
Can OpenTable detect bought reviews?
OpenTable's spam algorithms look for patterns: identical device fingerprints, repeated IPs, rapid posting velocity from new accounts, copy-pasted review text, and posting times clustered within minutes. The system does not look at whether a review was paid for — it can't. It looks for signals of inauthenticity. We defeat detection by using reviewer accounts that pass every organic-behavior test: real profile photos, multi-year posting history across other businesses, reviews spaced days apart from different IPs and devices, and unique copy that mentions specific services. As long as a review looks like a real customer left it, OpenTable treats it like one.
Will I get banned for buying OpenTable reviews?
Across thousands of delivered campaigns we have zero profile suspensions tied to our work. The businesses that do get banned almost always fall into one of two traps: they ordered a huge volume from a cheap provider that batch-posted from a server farm, or they asked for reviews praising products and services the business doesn't actually offer (that triggers OpenTable's fraud filters, not its spam filters). We avoid both. If you ever do receive a OpenTable warning we coach you through the response, pause delivery, and replace anything removed inside the 30-day window — at no cost. Our interests line up with yours: a suspended profile doesn't buy any more reviews.
Common Questions
Frequently Asked Questions About OpenTable Reviews
How does OpenTable's reservation-verified invite flow actually work? +
What are the 4 sub-ratings on an OpenTable review? +
How do Diners' Choice awards get decided? +
How do I get on an OpenTable Top 100 list? +
Will buying OpenTable reviews affect my Dining Points program as a restaurant? +
OpenTable is owned by Booking Holdings — does that matter? +
How does your OpenTable flow compare to Resy? +
How does OpenTable compare to Yelp for a restaurant? +
Can I target reviews to specific cuisine filters? +
What about wait-time complaints or disputes on existing reviews? +
How does the restaurant-side OpenTable Connect dashboard factor in? +
Will the reviews display a 'Verified Diner' badge? +
What if my restaurant is already on OpenTable's monitor flag list? +
How long does a full OpenTable campaign take? +
Can I order for multiple restaurant locations? +
What sub-rating mix should I ask for? +
Will the review text mention specific dishes or staff? +
Do you support international restaurants and non-English reviews? +
Is buying OpenTable reviews against OpenTable's terms of service? +
Do you offer a monthly subscription for Top 100 campaigns? +
Take the Next Step, Build Your OpenTable Review Profile
Every day without a strong OpenTable review profile is a day your competitors have the advantage. Join 2,000+ businesses that have used Review Sell to build credibility, improve rankings, and win more customers.
Our team is ready to scope your campaign, draft a custom strategy, and get started within 24 hours. No contracts, no long-term commitments, just results.
Talk to a Human
Got questions about OpenTable reviews? Scan, chat, done.
Point your phone camera at the QR code and you will land in a Telegram chat with our review team in seconds. We will scope your campaign, confirm pricing (including the 5% bulk discount and the extra 5% for crypto payments), and start delivery inside the same conversation.
- ✓ Real humans, no bots, average reply under 1 hour
- ✓ Custom quotes for OpenTable reviews and multi-platform bundles
- ✓ 30-day replacement guarantee on every order